What are the criteria for selecting a good AIOps solution? How do you compare and measure the solutions one against another? Especially when there are so many solutions out there all claiming to solve the problem better than the others! In this article, I outline the top 5 criteria that all buyers should keep in mind when considering an AIOps solution. Let me know if you have more.

The network is the foundation for all applications. With the increase in distributed applications and their hybrid nature, the network has become even more important. Delegating more and more tickets to AI will not only help reduce pressure on support team resources, but also fundamentally shift operations from being focused on reactive troubleshooting to proactive remediation.