The recent AWS East-1 outage provides a catalyst for customers to rapidly address their AIOps and Observability capabilities, especially the monitoring/observability portion. If cloud regions by AWS can take a hit, because of a misconfiguration, dependent organizations are even more vulnerable. I analyze it and offer some solutions on how to mitigate that.

In the RPA space, it is a dog-eat-dog world. Not only established players are fighting it out, but many new startups are trying to disrupt this space using AI/ML technologies. Automation Anywhere just acquired Fortress IQ to up the ante! Read my analysis on how it changes the RPA landscape.